We use Express eParcel Satchels
Shipping & Delivery

Australian GST: All prices shown on our website INCLUDE 10% GST. 
(If you are ordering outside Australia this will automatically get deducted from the price at checkout.)

  • ALL orders are shipped within 24 hours of receipt. This also includes bulk pedometer orders. Should there be an unexpected delay we will always contact you to let you know what the problem is via email or phone.
     
  • Any orders placed over a weekend or public holiday will be shipped the following business day.
     
  • If you require a ‘rush’ order please contact us by phone  +61 (0) 8 9358 5011 for delivery options.
     
  • You can select your Postage method at checkout OR you can select 'Calculate Shipping ' at anytime from your shopping cart.

Australia Post Express Bag satchelsAustralia Post Express E-Parcel
Due to the nature of the product we offer, we choose to use Australia Post Express e-Parcel for all orders within Australia, ensuring fast delivery within 1-3 business days (subject to Postcode). This way you can track your order and a signature is required for delivery ensuring it gets to you!

  • Our postage fee is a flat rate $ 9.00 AUD  (Australia Post Express e-Parcel) for as many items as you choose when using our online facilities via PedometersAustralia.com within Australia.

New Zealand Postage

Our sincere apologies, but we are unable to ship to New Zealand currently as 'Australia Post' do not allow Lithium batteries to be sent by Air (due to the nature of the products we sell - most of them have some type of lithium battery!) We are trying to source a courier that will allow this at an affordabe shipping cost.
 


Worldwide Overseas postage

Sorry - We are unable to ship to overseas at this time. 

Duties and Taxes (International Orders)

International orders may be subject to duties and taxes depending on your country and restrictions. The recipient is responsible for payment of applicable duties, taxes and other fees.  Please contact your customs office for information on duties, taxes and restricted items.


Returns/Exchanges

If you would like to return an unwanted gift/item we will be happy to accept it back for exchange or refund (Please note: Refunds will be less postage and 3% of original total cost for Credit Card /Paypal fees) as long as the packaging of the product is unopened! 

You MUST phone or email us to see if you can return/exchange your purchase and we will issue a 'Return Authorisation Number'. PLEASE DO NOT return it to us without contacting us first as the parcel will be 'returned to sender' if it does not have authorisation.

Please note: Shipping, handling fees and Credit Card / Paypal fees are non-refundable.


Have a question?  Need advice? Please feel free to call our pedometer experts on 08 9358 5011


Payment, Pricing & Promotions

Prices throughout the PedometersAustralia.com are subject to change without notice. 

In the unlikely event a product is listed at an incorrect price or with incorrect information due to typographical error or system malfunction, PedometersAustralia.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. We will notify you by email.

We do have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. 

If your credit card or Paypal account has already been charged for the purchase PedometersAustralia.com shall immediately issue a credit to your credit card or Paypal account in the amount of the charge.

All credit cards are charged in Australian Dollars. Non-Australian currency figures are all approximations based on the current exchange rate.

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